Several states have enacted
legislation relating to being a Discount Medical plan Organization
(DMPO). These states require certain disclosures to be to be made
regarding your rights and programs to be registered. The package you
purchased includes DMPO programs.
The terms and conditions of participation in the DMPO are outlined below:
The plan is not a health insurance policy
The plan provides discounts at certain health care providers for medical services.
The plan does not make payments directly to the providers of medical services.
The plan Participant is obligated to pay for all health care services
but will receive a discount from those health care providers who have
contracted with the DMPO. The corporate
name and location of the licensed DMPO is: Access One Consumer Health,
Inc., 84 Villa Rd., Greenville, SC, 29615
The DMPO will provide the Participant with a list of participating providers at its website www.accessonedmpo.com
or the Participant may call (800)
896-1962 to find a provider. Participants will be able to apply program
discounts to all providers of each participating network.
The Participant is obligated to pay the
provider for services rendered. In no instance will the DMPO make
payments directly to health care
providers on behalf of the Participant.
If the Participant or the provider has a complaint regarding the DMPO, then he or she may go to www.accessonedmpo.com
or call (800) 896-1962 or write to Access One Consumer Health, Inc., 84
Villa Rd., Greenville, SC 29625. This complaint will be addressed and
the Participant or provider will receive a response within 15 days of
receipt of the complaint by the DMPO.
The Participant may terminate participation in the first forty-five
(45) days after receipt of ID card and receive full refund on any fees
or dues paid, less the one time processing fee in states where
permitted. After the first forty-five (45) days, the participant may
cancel participation at any time. The Administrator must receive
notification at least five (5) business days in advance of the next
billing cycle for the Participant not to be charged for that billing
cycle. If you have canceled at any time after the 45 day period, and
you have pre-paid any membership fees, the prepayment will be refunded
on a pro-rata basis for months you have not used.
In addition to the above terms and conditions, please note the following:
NOTE TO UTAH RESIDENTS:
This program is not covered by the Utah Life and Health Guaranty Association.
NOTE TO WEST VIRGINIA RESIDENTS:
If after receiving
our response and you are not satisfied with the resolution, you may
write or call the West Virginia Insurance Commissioner.
NOTE TO TEXAS RESIDENTS:
The (PLAN) will cease
collecting membership fees in a reasonable amount of time, but no later
than (30) days after receiving a valid cancellation notice. Regulated
by the Texas Department of Licensing and Regulation, P.O. Box 12157,
Austin, Texas 78711: telephone (800) 803-9202 or (512) 463-5699;
This program and the program administrators have no liability for
providing or guaranteeing service or any liability for the quality of